Business Systems Analyst Lead

Vitera (formerly ARS) helps workers turn their retirement savings into income they can count on for life, making guaranteed income simple and flexible so people can spend with confidence. For employers and plan sponsors, Vitera provides a seamless way to deliver better retirement outcomes, supported by its innovative multi-carrier Lifetime Income Builder platform that integrates guaranteed income directly into workplace savings plans.

Purpose:
As a Business Systems Analyst, you’ll play a critical role at the intersection of business strategy, product design, and technical execution. Our SaaS platform integrates multiple financial institutions and partner systems into a unified solution—so success in this role means understanding complex business structures and transforming that understanding into scalable product features and streamlined processes.

You’ll work directly with product leadership, developers, and external stakeholders to define business needs, design efficient workflows, and translate requirements into actionable development stories. This is a hands-on, high-impact role in a fast-moving startup environment where curiosity, adaptability, and ownership are key.

Accountabilities:

• Bridge product and business understanding — interpret complex financial and operational concepts and translate them into clear, actionable product requirements.
• Partner with product owners and engineering teams to define user stories, acceptance criteria, and workflows that balance scalability, compliance, and usability.
• Facilitate requirements discovery through cross-functional discussions with customers, internal stakeholders, and technical teams.
• Document and visualize process flows, data dependencies, and integration points across multiple partner systems.
• Operate in dual modes: apply structured business analysis and documentation in a waterfall-style discovery process while collaborating with Agile/Scrum teams on iterative delivery.
• Champion clarity and alignment — communicate complex ideas clearly to technical and non-technical audiences alike.

Qualifications and Experience:

• Bachelors degree or equivalent experience.
• 6+ years of experience as a Business Analyst, Product Analyst, or hybrid Product Owner in a SaaS or financial technology environment.
• Strong grasp of financial and operational concepts, with the ability to learn new products and business models quickly.
• Proven ability to translate complex business logic into well-structured requirements, diagrams, and stories.
• Hands-on experience with Agile/Scrum frameworks while managing business expectations through waterfall-style discovery and approval cycles.
• Proficiency in requirements elicitation, business process design, data mapping, and acceptance testing.
• High ownership mindset: comfortable taking initiative, leading analysis efforts, and driving clarity in ambiguous situations.
• Familiarity with JIRA, Confluence and other Atlassian tools.
• Experience with financial services or recordkeeping systems.